Contact ExactAir
Talk to the technician who'll actually show up
ExactAir is a small, owner-operated company in Festus, MO — when you call, you’re talking to Brett, not a call center. Reach out below, or call or text directly.
Request AC, Heating, or Heat Pump Service
Tell us what’s going on — every request gets an exact diagnosis before any work is scheduled.
By submitting this form, you agree ExactAir may contact you by phone, text, or email about this request. For anything urgent, call or text (314) 893-4707 directly rather than waiting on a form.
Need help right now?
24/7 emergency service available. Call or text any time — Brett answers directly, day or night.
Business hours
Mon – Fri
7:00 AM – 7:00 PM
Sat – Sun
Closed
Emergencies
Reach us directly
Call / Text
Based in
Hours & availability
Standard office hours below — for anything that can’t wait, 24/7 emergency service is always available by phone.
Monday
7:00 AM – 7:00 PM
Tuesday
7:00 AM – 7:00 PM
Wednesday
7:00 AM – 7:00 PM
Thursday
7:00 AM – 7:00 PM
Friday
7:00 AM – 7:00 PM
Saturday
Closed
Sunday
Closed
Closed for these holidays
New Year’s Day
New Year’s Eve
Memorial Day
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day
Common questions
Before you reach out
How fast will ExactAir get back to me?
Most web requests get a response the same business day. If it’s urgent — no cooling, no heat, or anything that can’t wait — call or text (314) 893-4707 directly instead of using the form.
Do you offer free estimates?
Reach out with what’s going on and Brett will walk you through next steps and pricing directly — every job starts with an exact diagnosis before anything is charged for repair or installation.
Can I text instead of call?
Yes. (314) 893-4707 takes calls and texts, including for emergency service outside business hours.
Do you serve my area?
ExactAir serves Festus and Jefferson County, generally within about 45 minutes of Festus. Service inside St. Louis city and St. Louis County is currently limited pending additional licensing there — send your address and we’ll confirm.
Serving Festus & Jefferson County, MO
Monday–Friday, 7am–7pm · 24/7 emergency service available
