Terms and Conditions

Welcome to the website of ExactAir LLC, doing business as ExactAir Heating and Cooling (“ExactAir,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

These Terms & Conditions apply to your use of our website and to inquiries, requests, and communications made through the website regarding heating, cooling, and related services in Festus, Missouri and the surrounding Jefferson County / St. Louis Metro area.

1. Use of This Website

You may use this website for lawful purposes and to learn about our heating, cooling, and related services.

You agree not to:

• Use the website for any unlawful or unauthorized purpose
• Attempt to interfere with the operation or security of the website
• Submit false, misleading, or fraudulent information through our forms
• Use automated tools to access, copy, scrape, or interfere with website content without permission
• Attempt to gain unauthorized access to any portion of the website or its systems

We reserve the right to restrict or terminate access to the website if we believe it is being misused.

2. Information on Our Website

We make reasonable efforts to keep the information on our website accurate and current. However, website content is provided for general informational purposes and may change from time to time.

Descriptions of services, service areas, availability, pricing information, promotions, and other information displayed on the website may be updated without notice.

Information on this website does not necessarily constitute a quote, estimate, contract, warranty, or guarantee for any specific service.

3. Service Requests and Appointments

Submitting a form, calling us, texting us, emailing us, or otherwise contacting ExactAir does not automatically create a service contract.

A service appointment, estimate, repair, installation, replacement, or other work may be subject to additional terms, pricing, availability, inspection, and approval.

Any estimate or pricing discussed before an inspection may change if additional information, equipment conditions, labor requirements, parts, or other circumstances are discovered.

The final scope of work and applicable charges will be communicated before or during the service process as appropriate.

4. Service Availability

Our services are subject to technician availability, location, scheduling, equipment availability, weather, emergency conditions, and other circumstances that may affect our ability to provide service.

We may decline or reschedule a service request when circumstances require it.

Service areas listed on our website are provided as general information. Actual service availability may depend on the specific location and circumstances of the requested work.

5. Estimates and Pricing

Any pricing information displayed or communicated through the website is for general informational purposes unless specifically identified as a formal written estimate.

A final price may depend on an inspection of the property, equipment, existing system, required materials, labor, permits, code requirements, and the specific work requested.

Unless otherwise stated in a written agreement, prices and estimates are not guarantees of the final cost of a project.

6. Payments

Payment terms for completed services or approved projects may be provided separately through an invoice, estimate, proposal, service agreement, or other written communication.

Customers are responsible for paying amounts that are properly due for services or work performed according to the applicable agreement or invoice.

7. Warranties and Manufacturer Terms

Certain equipment, parts, and services may be covered by manufacturer warranties or warranties provided directly by ExactAir.

Any applicable warranty is subject to its specific written terms, limitations, exclusions, registration requirements, and conditions.

Manufacturer warranties are governed by the applicable manufacturer’s warranty documentation.

Nothing on this website should be interpreted as creating a warranty beyond what is expressly provided in a written agreement or applicable manufacturer warranty.

8. Third-Party Services and Links

Our website may include links, maps, scheduling tools, social media features, reviews, or other services provided by third parties.

These third-party services are not controlled by ExactAir, and their availability and use may be governed by their own terms and privacy policies.

We are not responsible for the content, security, availability, or practices of third-party websites or services.

9. Reviews and User-Submitted Content

If you submit a review, testimonial, photograph, comment, or other content to us or through a third-party platform, you are responsible for ensuring that you have the right to provide that content.

We may display or link to publicly available reviews or testimonials relating to our business.

Third-party platforms may have their own rules regarding reviews, content, accounts, and privacy.

10. Intellectual Property

Unless otherwise stated, the content and materials on this website, including text, graphics, logos, branding, photographs, illustrations, designs, and other materials, are owned by or licensed to ExactAir LLC or are used with permission.

You may view the website for personal or informational purposes, but you may not reproduce, modify, distribute, publish, sell, or commercially use website content without prior written permission.

The ExactAir name, logo, branding, and related materials may not be used in a way that suggests an unauthorized affiliation, endorsement, or partnership.

11. Website Availability and Security

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

Website availability may be affected by maintenance, hosting issues, technical problems, security incidents, internet service interruptions, or circumstances outside our control.

12. Disclaimer

To the extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.

ExactAir does not guarantee that all website information will always be complete, accurate, current, or suitable for every particular situation.

Information provided on the website should not be considered a substitute for a professional inspection, diagnosis, estimate, or evaluation of your specific heating, cooling, or indoor air quality needs.

13. Limitation of Liability

To the extent permitted by applicable law, ExactAir LLC and its owners, employees, contractors, and service providers will not be responsible for losses or damages arising from your use of, or inability to use, this website or reliance on information provided through the website.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, damages, losses, liabilities, and reasonable expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of another person’s rights.

15. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how ExactAir collects, uses, and protects information.

Our Privacy Policy can be reviewed on the Privacy Policy page of this website.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices, or legal requirements.

Any updates will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means that you acknowledge the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions are governed by the laws of the State of Missouri, without regard to conflict-of-law principles.

Any legal matter relating to these Terms & Conditions or your use of this website will be subject to applicable laws and courts with appropriate jurisdiction.

18. Contact Us

If you have questions about these Terms & Conditions, our website, or our services, you can contact us:

ExactAir LLC
ExactAir Heating and Cooling

Festus, Missouri 63028

Email: info.exactair@gmail.com
Phone: (314) 893-4707

Website: ExactAir Heating and Cooling